Frequently Asked Questions

How can I get in touch with Bumblemee?

The best way to reach Bumblemee is by phone at +1-425 761-1848 or email at info@bumblemee.com. Contact us for complete details on how to request a brochure, get more information, or to share your thoughts.

What exactly is the ‘Bumblemee difference’ that I keep hearing about?

Essentially, it encompasses everything we do – the things that make our trips unique, memorable, and full of life-changing experiences. This includes having the smartest, most capable, and all-around interesting people guiding our trips, staying at exceptional hotels in every region, and maintaining exceptional relationships with those hoteliers. It also entails access to unique events and special places that would be difficult, if not impossible, to arrange on your own, route suggestions you won’t find in any guidebook and the latest sports equipment. It’s enjoying amazing culinary experiences,  great wines at every meal, and the Bumblemee van appearing just when you need a fresh drink, a snack, or a lift up that last hill.

Above all, Bumblemee travel adventures are about the special touches – those unique experiences that aren’t necessarily listed in the itinerary. We are a group of passionate individuals who are dedicated to providing once-in-a-lifetime travel adventures. We offer unparalleled personal service, provided by bright and creative people who anticipate your every need. We prioritize creativity when assembling our trips, making strategic choices to create truly memorable travel experiences. That’s what sets Bumblemee apart – it’s not just about biking and walking, but rather about the full experience.

How does Bumblemee compare to other travel companies?

Look beyond the price tag and you’ll find that compared to most of our competitors, we offer exceptional value.

Our trips are meticulously crafted with an unwavering attention to detail, while still maintaining fair and inclusive pricing. Our travels are 100% tailor-made to your preferences and interests.

Our itineraries are comprehensive and diverse, carefully researched and selected by our destination experts who travel to each location each year. Each trip includes the round-the-clock support of our state-of-the-art safety network, ensuring that you can travel with peace of mind.

Experience a trip like no other, where you can discover both the well-known landmarks and unexplored marvels, all while striking the perfect balance between adventure and comfort. Enjoy the best available accommodations, from charming boutique hotels to luxurious resorts, and take part in authentic insider moments that are difficult to find on your own. Unique and intimate experiences, such as exclusive lodgings, private performances, and home visits.

When you travel with us, you’ll not only enjoy good views of iconic sights but also have the flexibility and spontaneity to explore at your own pace. Our superb, plugged-in guides are adept at making adjustments on the fly to catch unexpected moments and tend to your specific interests.

How do your Tailor-Made Travels work?

Our Tailor-Made Travels are private journeys tailored to you and your travel companions or built for you completely from scratch, filled with personalized details, special-access visits, and imaginative touches.

Who travels with Bumblemee?

We cater to travelers of all ages, including solo travelers, couples, friends and families. Although our services primarily attract travelers from the United States, people from all over the world come to experience the delights of Italy with us.

Can children go on Bumblemee trips?

Absolutely! Our travel experiences can be designed to be enjoyable and engaging for both adults and children. We understand that family travel is about creating lasting memories and shared experiences that can be cherished for a lifetime. Therefore, we can carefully craft our itineraries to ensure that everyone in the family can find joy and excitement in the adventure, no matter their age. So, rest assured that our trips are not solely adult-oriented but can cater to the unique interests and needs of every member of the family.

How many guides will be on my trip?

As many as necessary to deliver an exceptional experience and ensure all details are covered. Bumblemee’s highly trained guides are there to ensure every aspect of your trip runs seamlessly.

What kind of trip information does Bumblemee provide to travelers?

When you book a trip, you will receive a comprehensive confirmation email that includes a detailed itinerary and all the essential information you need to prepare for your trip. Additionally, your Bumblemee guide will provide you with relevant trip information, such as daily overviews or a trip travelogue, which will detail the places we’ll pass each day and the stops we’ll make during your trip.

Do you recommend travelers buy separate travel insurance?

Although optional, we highly recommend purchasing Allianz Travel Insurance for every trip.

How do I book my tailor-made trip?

To make a reservation for your Tailor-Made Trip, you can either email us or call +1-425 761-1848 and leave a voice message. Our team is committed to providing prompt assistance and ensuring a high level of customer service. We understand the importance of any of your requests and will make every effort to respond within 24 hours.

We accept PayPal, VISA, MasterCard, and American Express credit cards for the initial deposit, and the balance can be paid by bank transfer or credit card. We recommend making your reservation early, as some trips require extra preparation time. Once we receive your deposit, we will send you a confirmation packet. We will also provide a detailed trip itinerary and optional Travel Protection Plan information. Please note that you will be responsible for purchasing air tickets. 

When a trip is booked less than 60 days prior to departure, we consider it a Last Minute booking, and we require full payment (non-refundable) at the time of confirmation.

For further information, please refer to our Terms of Service.

How far in advance do I need to reserve my trip?

The farther in advance you book, the greater availability of dates you’ll find. For holiday periods and popular summer destinations, we recommend reserving at least five to six months before the trip. However, it’s important to note that trips cannot be booked more than one year in advance as prices may change. 

We recommend booking within this timeframe to ensure availability and pricing accuracy, and to secure your spot and ensure the best possible experience.

When do I receive an invoice?

Once the payment process is complete, Bumblemee will send the invoice directly to your registration email within 10 days from the date of payment.

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Now discover the Bumblemee difference for yourself.

Book your tailor-made travel adventure today!